Emma Websites: Privacy Policy

1. Who We Are

Emma Websites is a web design and digital services business based in Nigeria and serving clients locally and internationally. We design and build websites and provide services and tools that support businesses, organizations and individuals online.

Our services may include website design and redesign, ecommerce and business integrations, search visibility and optimization, CRM and automation, website maintenance and security, branding and graphic design, AI integrations, learning resources and online tools.

Emma Websites also provides online and AI tools that may help users with tasks such as content, research, organization, productivity, files, media, search visibility and other personal or business activities.

2. Information We Collect

The information we collect depends on how you interact with Emma Websites.

Information you provide

Name, email address, profile information and other account details.
Information submitted through contact, inquiry, registration, support or project forms.
Project requirements, business information, content, files, images, documents and other materials you provide for a service.
Messages and information you send through our customer communication or support systems.
Files, text, prompts or other content submitted to online or AI tools.
Information required to manage orders, invoices, subscriptions, plans, credits or project history.

Information collected automatically

When you use our website, we may receive technical information such as browser type, device type, IP address, referring pages, pages visited, timestamps, error data and general usage information.

3. How We Use Information

We use information where reasonably necessary to operate Emma Websites and provide the services or features requested by users.

Create and manage Emma Websites user accounts.
Provide website, ecommerce, SEO, automation, branding, AI and related services.
Operate online tools and process user-requested actions.
Maintain project, order, invoice and service history.
Provide customer service and respond to inquiries.
Maintain website and account security.
Detect technical problems, fraud, abuse or unauthorized activity.
Improve usability, reliability and performance.
Comply with legal and regulatory obligations where applicable.

4. Emma Accounts and AI Tools

Some Emma Websites features require an account. Account information may be used to identify you, maintain your plan or access level, associate your projects and saved history with the correct account, provide credits or other account features, and protect access to private information.

When you use an AI or online tool, the information necessary to perform the requested action may be processed by Emma Websites and, where required for that particular tool, by an external technology or AI provider.

Your use of one Emma Websites feature does not automatically authorize unrelated access to your data. We aim to request and process information appropriate to the particular feature or action you choose to use.

5. Google API Services and Google Drive

Emma Websites may allow a signed-in user to connect a Google account or Google Drive to supported features, including features that allow a user to save, access or manage files associated with their Emma Websites activity.

What Google data may be accessed

The exact Google data Emma Websites can access depends on the Google permissions that you choose to grant during the Google authorization process and the features currently provided by Emma Websites.

Depending on the feature and permissions requested, this may include basic Google account information needed to identify the connected account and Google Drive information or files necessary to perform actions that you request.

How Google user data is used

Google user data obtained through Google API Services is used only to provide or improve user-facing functionality that you request or use within Emma Websites.

For example, when supported, Google Drive access may be used to save a file or result to your connected Drive, maintain a link between a saved result and your Emma Websites account, display relevant saved file information, or perform another Drive action that you initiate.

How Google data is stored

Emma Websites may store the authorization information and connection metadata reasonably necessary to maintain your Google connection, together with relevant identifiers or metadata required for features such as saved history.

Where a generated or uploaded file is saved to your Google Drive, Emma Websites may maintain an account history record containing information such as the file name, file type, creation date, tool or action associated with the file, and a Google Drive file identifier or link.

Sharing and transfer of Google user data

Emma Websites does not sell Google user data. Google user data is not transferred to advertising platforms, data brokers or information resellers for advertising or resale.

Google user data will only be shared or transferred where necessary to provide or improve a user-facing feature requested by you, for security purposes, where required by applicable law, or in another situation permitted by Google’s applicable policies.

Human access to Google user data

Emma Websites does not permit human access to Google user data except where you have provided affirmative permission for specific data, where access is necessary for security or abuse investigation, where required by applicable law, or where otherwise permitted under applicable Google API policies.

Limited Use

Emma Websites’ use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy , including the Limited Use requirements.

Disconnecting Google

Where a Google connection feature is available, users may disconnect or revoke that connection. Disconnecting prevents Emma Websites from continuing to use the authorization to make future Google API requests unless the account is connected again.

Users may also manage third-party access to their Google Account through Google’s own account security and permissions controls.

6. Uploads, Prompts and Generated Files

Emma Websites tools may allow you to submit files, images, documents, text, prompts, media or other content for processing.

Such content is processed as necessary to perform the action you requested. Some tools may process information directly within Emma Websites, while other features may require processing by a third-party service provider.

If you intentionally save a result to your account history or connected storage service, relevant information may be retained so the saved result can remain associated with your account.

You should not upload information that you do not have the right or authority to use, process or share.

7. Website and Client Project Information

If you hire Emma Websites for website design, redesign, ecommerce, SEO, automation, maintenance, branding or another professional service, we may process information necessary to plan, develop, communicate about and deliver your project.

This may include business information, brand assets, website credentials, technical configuration, domain or hosting information, project files, customer requirements, analytics information and access to third-party systems that you authorize us to work with.

Access supplied for a client project is intended to be used for the agreed project or support purpose and should not be used for unrelated purposes.

8. Cookies and Analytics

Emma Websites may use cookies, local storage and similar technologies to provide essential website functionality, remember preferences, maintain sessions, protect accounts and understand website usage.

Where required or where our consent system provides the option, non-essential analytics or marketing technologies are controlled according to the preference selected by the user.

Necessary technologies may still operate where they are required for security, account functionality, consent storage or another essential website function.

10. Payments and Billing

Payments may be handled by third-party payment providers. Emma Websites may receive and retain transaction information such as payment status, reference, purchased service or plan, invoice details and other information needed for accounting and service administration.

Full payment-card or banking credentials may be processed directly by the relevant payment provider rather than stored by Emma Websites, depending on the payment method used.

11. Data Security

Emma Websites uses reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, alteration, loss or disclosure.

These measures may include access controls, authentication, secure connections, authorization checks, account ownership controls and other safeguards appropriate to the systems being used.

No online service can guarantee absolute security, and users are responsible for protecting their own passwords, devices and account credentials.

12. Data Retention and Deletion

We retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain an active account or requested feature, to provide contracted services, to keep appropriate business and transaction records, to protect our systems, or to comply with legal obligations.

Retention periods may differ depending on the type of information and the feature or service involved.

Where applicable, users may request deletion of personal information associated with their Emma Websites account by contacting us. Certain information may still need to be retained where reasonably necessary for legal, security, fraud prevention, transaction or record-keeping purposes.

Disconnecting a Google account stops future access using that authorization but does not necessarily delete information that was previously and lawfully stored as part of an Emma Websites account or transaction. You may contact us regarding deletion of eligible stored account information.

13. Your Choices and Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information. These may include requesting access, correction or deletion of eligible personal information, or objecting to or restricting certain processing.

You may also manage available cookie preferences, disconnect supported third-party services and stop using optional features.

Because Emma Websites serves users and clients in different countries, the exact legal rights available to you may depend on the law applicable to your circumstances.

14. Children’s Privacy

Emma Websites is intended primarily for businesses, professionals and general users and is not designed as a service directed primarily to children under 13.

Users should not knowingly provide personal information belonging to a child where they do not have the legal authority or required consent to do so.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, integrations, legal requirements or data practices change.

When an update materially changes how information is used, additional notice or consent may be provided where required. The latest version will be published on this page with its updated date.

16. Contact Emma Websites

If you have questions about this Privacy Policy, your personal information, a Google connection or the way Emma Websites handles data, contact us through our website.

Contact Emma Websites

Emma Websites Terms of Service

Privacy Policy